We are looking for a group of young people who would like to learn more about different areas of Business, Marketing, IT and Employability.

You will embark on a 6 week training course with us, Basingstoke ITEC. We are based in Basing View, but some of the training sessions will be on Zoom.  Following on from your training, you will do a 6 week work placement within a company which specialises in an area of your choice (e.g., IT company).  Whilst there is no payment for this course, we will work with you to try and find you an apprenticeship on completion.

Areas of work include:-

Digital and Business Skills:

Digital Marketing

• Social Media
• Master Classes for Facebook and others
• Intro to principles
• Google Analytics

IT Skills

• Networking
• Intro to Digital Support
• Intro into roles in the IT industry
• Intro into coding
• Intro into Cyber

Coaching

• DISC profiling

Field Based/Client facing

The role will be Network / IT Support focused.

• Rack and cable/patch Router/Firewall/Switches
• Complete Firewall/Switch setup
• Setup WiFi access Points
• Support Windows / Mac Users (helping with Microsoft Office problems, Microsoft Updates etc)
• Setup Network Printers

Hardware used:

• PfSense / Cisco Meraki / Ubiquiti / HP Aruba
• HP / Dell End User Hardware

As the Business Administration Apprentice you would be initially office-based operating out of our Hartley Wintney office and reporting to the Key Account Manager

The area of responsibility for this role falls across the Engineering department.

In this role you will be learning to plan of the company’s engineering resource for the delivery of Installations, Service and Reactive management to the business’s Clients. To work alongside the Key Account Manager building customer relations.

It is essential that you are able to demonstrate the ability to organise yourself well, have a good telephone manner and be able to communicate affectively both orally and written.

You will be working with the business’s Key Account Managers daily, Co-ordinating installations and smaller works to deliver a high level of service to the end user.

• Arrange programming dates for installations
• Entering jobs onto Joblogic
• Ensure equipment is ordered as required to fulfil the works required in a timely fashion
• Goods receipt ordered items
• Prepare installation paperwork where necessary
• On completion of installation, ensure necessary paperwork is returned to the administration team
• Co-ordinate with accounts on completion of works for invoicing
• Allocate engineering workforce accordingly and sending all necessary work details daily via email
• Attending customer sites alongside other members of staff