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Employers We Work With
Hampshire, GU46 6GD
This is an Advanced Level 3 ICT Apprenticeship
Weekly Wage
£416
Exp Duration
18 Months
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide IT Support: Handle user requests, troubleshoot technical issues, and deliver excellent customer service
- Maintain IT Facilities: Ensure employees have the tools they need to work effectively and support their use of IT resources
- Learn Incident Management: Record and resolve IT incidents, keeping users informed and escalating issues when necessary
- Collaborate on Projects: Work alongside the IT team to support departmental objectives and contribute to business initiatives
- Develop Documentation Skills: Create reports and guides to assist with IT operations and user training
- Support Employee Induction: Help onboard new team members, introducing them to IT facilities, policies, and security practices
Hampshire, GU46 6GD
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide IT Support: Handle user requests, troubleshoot technical issues, and deliver excellent customer service
- Maintain IT Facilities: Ensure employees have the tools they need to work effectively and support their use of IT resources
- Learn Incident Management: Record and resolve IT incidents, keeping users informed and escalating issues when necessary
- Collaborate on Projects: Work alongside the IT team to support departmental objectives and contribute to business initiatives
- Develop Documentation Skills: Create reports and guides to assist with IT operations and user training
- Support Employee Induction: Help onboard new team members, introducing them to IT facilities, policies, and security practices
Weekly Wage
£416
Working Week
Monday - Friday - hours to be confirmed. 37.5 hours a week
Apprentice Level
Advanced Level 4
GCSEs (or equivalent)
Grade C/4 or above in English and Maths.
Reading, RG6 4UP
This is an Advanced Level 3 IT Technical Salesperson Apprenticeship
Weekly Wage
£292
Exp Duration
12 Months
Basic Wage plus commission – Performance Bonus: Bonus of £10 for each call taken, £200 for each converted client. Annual bonus based on performance.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Customer Engagement: Assist in identifying and qualifying new sales leads through research, LinkedIn outreach, email marketing, cold calling, and attending client meetings.
- Sales Presentations: Support the delivery of sales presentations, demonstrations, and webinars to potential clients, showcasing the value of our IT solutions.
- Product Knowledge: Gain deep knowledge of the products and services offered, to effectively communicate the benefits to prospective customers.
- Documentation and Reporting: Assist in creating proposals, quotes, and contracts, ensuring all documentation is accurate and submitted on time.
- Customer Relationship Management (CRM): Use CRM tools to track customer interactions, manage sales pipelines, and record key information.
Reading, RG6 4UP
Basic Wage plus commission – Performance Bonus: Bonus of £10 for each call taken, £200 for each converted client. Annual bonus based on performance.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Customer Engagement: Assist in identifying and qualifying new sales leads through research, LinkedIn outreach, email marketing, cold calling, and attending client meetings.
- Sales Presentations: Support the delivery of sales presentations, demonstrations, and webinars to potential clients, showcasing the value of our IT solutions.
- Product Knowledge: Gain deep knowledge of the products and services offered, to effectively communicate the benefits to prospective customers.
- Documentation and Reporting: Assist in creating proposals, quotes, and contracts, ensuring all documentation is accurate and submitted on time.
- Customer Relationship Management (CRM): Use CRM tools to track customer interactions, manage sales pipelines, and record key information.
Weekly Wage
£292
Working Week
Monday to Thursday 9.00am - 5.30pm Total hours per week: 37.5
Apprentice Level
Advanced Level 3
GCSEs (or equivalent)
Grade C/4 or above in Maths and English (Desired)
Fleet, GU51 4AE
This is an Advanced Level 3 Information Communications Technician Apprentice
Weekly Wage
£492
Exp Duration
18 Months
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Learn to maintain an up-to-date and accurate database of Council hardware and software.
- Learn and demonstrate the necessary skills and behaviours to securely operate across all platforms and areas of responsibility in line with Council guidance and legislation.
- Learn to build and operate a range of mobile devices, including phones, laptops and iPads.
- Learn to apply structured techniques to common and non-routine problems, testing methodologies and troubleshooting and analyse problems by selecting the appropriate digital tools and techniques in line with Council guidance and to obtain relevant support as required.
- Develop an understanding of cyber threats, the tools and techniques used to monitor and secure an IT environment
- Develop a working knowledge of a range of cabling and connectivity, the various types of antennas and wireless systems and IT test equipment.
- Learn the importance of disaster recovery and how a disaster recovery plan works and to support the IT Manager to maintain this.
- Assist in the deployment of computer hardware and software around the Council.
- Learn to repair and maintain equipment and prepare routine equipment for use, under the direction/instruction of others within strict timescales.
- Make customers feel warm, welcome, wanted and cared for when they are interacting with you.
- Promote the HART values by:
- Being helpful
- Being approachable
- Being responsive
- Taking ownership of challenges and problems to ensure they are dealt with appropriately
Fleet, GU51 4AE
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Learn to maintain an up-to-date and accurate database of Council hardware and software.
- Learn and demonstrate the necessary skills and behaviours to securely operate across all platforms and areas of responsibility in line with Council guidance and legislation.
- Learn to build and operate a range of mobile devices, including phones, laptops and iPads.
- Learn to apply structured techniques to common and non-routine problems, testing methodologies and troubleshooting and analyse problems by selecting the appropriate digital tools and techniques in line with Council guidance and to obtain relevant support as required.
- Develop an understanding of cyber threats, the tools and techniques used to monitor and secure an IT environment
- Develop a working knowledge of a range of cabling and connectivity, the various types of antennas and wireless systems and IT test equipment.
- Learn the importance of disaster recovery and how a disaster recovery plan works and to support the IT Manager to maintain this.
- Assist in the deployment of computer hardware and software around the Council.
- Learn to repair and maintain equipment and prepare routine equipment for use, under the direction/instruction of others within strict timescales.
- Make customers feel warm, welcome, wanted and cared for when they are interacting with you.
- Promote the HART values by:
- Being helpful
- Being approachable
- Being responsive
- Taking ownership of challenges and problems to ensure they are dealt with appropriately
Weekly Wage
£492
Working Week
Monday - Friday - shifts TBC Total hours per week: 37.5
Apprentice Level
Advanced Level 3
GCSEs (or equivalent)
Grade C/4 or Above in English and Maths
Apprenticeships and other Services
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
Success Stories
Oliver
Oliver has recently achieved a Distinction in Marketing with Basingstoke ITEC.
“My apprenticeship was a resounding success, providing me with hands-on experience and valuable industry skills. I had the opportunity to work on diverse projects, collaborate with experienced professionals, and significantly enhance my expertise in the field.” – Oliver
Jordan
As an ex-apprentice at Basingstoke ITEC, his career has gone from strength to strength. He is now an IT Director at Richter.
Sally
Since completing her Digital Marketing apprenticeship at a local charity, Sally has progressed on to a key marketing role with Mamma Mia
Tom
Tom completed his Digital Marketing apprenticeship at a small mobile phone company. He has since progressed to a Marketing role within Harrods.
Alysha
Alysha completed her Business Analyst apprenticeship at a data company in London. She now has a great role working for Google.
WE ARE IMMENSELY PROUD TO HAVE WON THE ACC 2022 AWARD FOR SALES AND MARKETING APPRENTICESHIP PROVIDER OF THE YEAR.
A massive well done
to Philip at Khipu for
completing his #IT
#apprenticeship !
Keep up the great work
to Philip at Khipu for
completing his #IT
#apprenticeship !
Keep up the great work
ITEC Braved The Icy Water Dip For The Pink Place Cancer Charity
Basingstoke ITEC Braved the Ice Dip for a Great Cause! ❄️💗 At Basingstoke ITEC, we believe in giving back to our local community, and what
Basingstoke ITEC Partners with MELP CO
ITEC have partnered with MELP CO to support apprentices with their mental health in and outside of work.
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