I'm a

Learner

Are you employed and
looking for a qualification?

We will work in partnership with your employer to help you achieve your qualification. An assessor will visit you at work and you will be required to attend our centre for workshops/study.
If you are changing roles or need to improve and learn additional skills, or you would like acknowledgement of your achievements and competency, these qualifications will feed into your Continual Personal Development.

An assessor will visit you at your place of work and you will be required to attend ITEC’s centre for workshops/study.

What are the benefits of work based qualifications?

Adds value and interest to your work
Addresses gaps in your employment skills
Provides real
work skills
Develops your
existing skills
Nationally recognised qualification

How much will it cost me or my employer?

Age 16-18, no cost to you.
If you are age 19-23, your employer may be required to pay a contribution.

Apprenticeships take a minimum of 366 days, up to 18 months.
You cannot already have a higher level qualification in the same subject. Other eligibility criteria applies.

Are you leaving college or school soon?

City and Guilds I.T., Telecoms, Software and Web Professional Advanced level 3
We provide work based apprenticeships. We train you in one of our apprenticeship subjects. Then we place you into a relevant work placement that will lead to permanent employment.

What does the training involve?

A range of on and off the job training, developing skills, knowledge and behaviours appropriate to the 
apprenticeship or qualification

How long does it take and what is it worth?

You will have completed the entire apprenticeship in fourteen to eighteen months
Level 2 apprenticeships are equivalent to 5 GCSEs
Level 3 apprenticeships are equivalent to 2 ‘A’ Levels

What about financial support?

Financial assistance maybe available for some programmes in particular circumstances

Are there any entry requirements?

You will need to attend an interview and complete two assessments
C grade or level 4/5 and above GCSEs or equivalent in English and Mathematics are required for level 3 apprenticeships

Business Administration and Customer Service

Please apply direct to vacancies or ‘get in touch’. We provide interview support and advice
on what employment will be like and how you can prepare. We also provide a ‘buddy’ to help you
settle in to your apprenticeship.

Kate Staples

A star is born

Kate shares her experience as a budding
Business Administration professional.

We’ll help you discover a progression route potentially leading to a degree...

You may like to consider a higher level qualification once you have completed your Apprenticeship.

It is now possible to study up to a Level 7 as an Apprentice (Equivalent to a Masters Degree) with the training costs funded by the government.

Our Vacancies

You will be joining the Service Assurance Team who are responsible for triaging, supporting and resolving customer facing issues.

Weekly Wage

£346.15

Exp Duration

18 months

Duties will include:

  • Act as the primary contact for customers
  • To ensure we are regularly communicating with clients while exceeding their expectations
  • Understanding and resolving faults within SLA
  • Triage, manage and aim to resolve incoming data faults whilst escalating to the Data Services team when required
  • Maintaining a process driven work environment
  • Collating and communicating fault information to ensure quick resolution
  • Enabling continuation of service via utilisation of valid-add products
  • Co-ordination of internal and external resource
Basingstoke, RG25 2AD

Duties will include:

  • Act as the primary contact for customers
  • To ensure we are regularly communicating with clients while exceeding their expectations
  • Understanding and resolving faults within SLA
  • Triage, manage and aim to resolve incoming data faults whilst escalating to the Data Services team when required
  • Maintaining a process driven work environment
  • Collating and communicating fault information to ensure quick resolution
  • Enabling continuation of service via utilisation of valid-add products
  • Co-ordination of internal and external resource

Weekly Wage

£346.15

Exp Duration

18 months

Working Week

37.5 hours a week, Mon - Fri

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE Grade 4/C, or equivalent is desirable.
You will work with a talented and creative team to ensure that we are delivering the best possible visual marketing.

Weekly Wage

£230.76

Exp Duration

18 month

Delivered Social are looking for someone with a passion for creativity, marketing and content creation to help us create digital assets for social media and digital communications.

You will work with a talented and creative team to ensure that we are delivering the best possible visual marketing through images, videos, podcasts, written content and product 360’s. From blogs to competitions – this will be one of the most varied roles you’ll ever have.

Key Responsibilities:

  • Produce regular audio/video content for social media platforms, showcasing key messages, product lines and aligning with any digital content we produce
  • Taking and editing photos, 360 images and interactive images
  • Designing digital assets for websites, social media and email campaigns
  • Managing ‘up’ to various heads of dept who’ll be assigning you work to create
  • Assist with the creation and execution or new web pages, emails and other digital projects
Guildford

Delivered Social are looking for someone with a passion for creativity, marketing and content creation to help us create digital assets for social media and digital communications.

You will work with a talented and creative team to ensure that we are delivering the best possible visual marketing through images, videos, podcasts, written content and product 360’s. From blogs to competitions – this will be one of the most varied roles you’ll ever have.

Key Responsibilities:

  • Produce regular audio/video content for social media platforms, showcasing key messages, product lines and aligning with any digital content we produce
  • Taking and editing photos, 360 images and interactive images
  • Designing digital assets for websites, social media and email campaigns
  • Managing ‘up’ to various heads of dept who’ll be assigning you work to create
  • Assist with the creation and execution or new web pages, emails and other digital projects

Weekly Wage

£230.76

Exp Duration

18 month

Working Week

Monday - Friday. Hours TBC. Total hours per week: 40.00

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE grade 4/C or equivalent and above is desirable.
Southampton
Cantell Comprehensive School are looking for an IT apprentice as a member of the schools technical support staff.

Weekly Wage

£277.50

Exp Duration

18 months
  • To provide basic technical support in line with the school’s ICT technical support service for teaching and learning and school administration
  • To assist the Network and Media Manager in developing a culture across the school of care for equipment and resources
  • To assist the Network and Media Manager in meeting the high levels of customer service required to support the school
  • To check and maintain the school’s ICT resources for safe, effective use by pupils and staff
  • To maintain up to date records of all support requests and the subsequent action taken
  • To maintain up to date records of hardware and software expenditures via the IT Asset Register
  • Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
  • Perform routine maintenance tasks and carry out basic safety checks in accordance with Health & Safety guidelines
  • Raise awareness among staff, students and other users of Health & Safety procedures
  • Update installed hard- and software records; maintain a software library and store original copies of installed applications
  • Follow school backup, virus protection and security procedures
  • Purchase consumables and maintain stocks following school procedures
  • To support the Network and Media Manager in developing and maintaining the Cantell Brand Image
  • Participate in training for the range of work undertaken within the School’s Support Team
  • Undertake duties to support the range of work undertaken within the School’s Support Team
  • To demonstrate a willingness to work flexibly, sometimes outside of normal hours, in response to service demands and School events, as agreed with the Network and Media Manager
  • To perform such other tasks as may reasonably be required by the School
Southampton
  • To provide basic technical support in line with the school’s ICT technical support service for teaching and learning and school administration
  • To assist the Network and Media Manager in developing a culture across the school of care for equipment and resources
  • To assist the Network and Media Manager in meeting the high levels of customer service required to support the school
  • To check and maintain the school’s ICT resources for safe, effective use by pupils and staff
  • To maintain up to date records of all support requests and the subsequent action taken
  • To maintain up to date records of hardware and software expenditures via the IT Asset Register
  • Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
  • Perform routine maintenance tasks and carry out basic safety checks in accordance with Health & Safety guidelines
  • Raise awareness among staff, students and other users of Health & Safety procedures
  • Update installed hard- and software records; maintain a software library and store original copies of installed applications
  • Follow school backup, virus protection and security procedures
  • Purchase consumables and maintain stocks following school procedures
  • To support the Network and Media Manager in developing and maintaining the Cantell Brand Image
  • Participate in training for the range of work undertaken within the School’s Support Team
  • Undertake duties to support the range of work undertaken within the School’s Support Team
  • To demonstrate a willingness to work flexibly, sometimes outside of normal hours, in response to service demands and School events, as agreed with the Network and Media Manager
  • To perform such other tasks as may reasonably be required by the School

Weekly Wage

£277.50

Exp Duration

18 months

Working Week

Shifts TBA Total hours per week: 37.00

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE or equivalent grade 4/C in maths and English is desirable.

Our Apprenticeships

An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.

Get in touch

Have a Question? Fill out our short contact form if you have a question or would like more information and we will get right back to you

Click here to see our Apprenticeships and other training targeted at upskilling the existing workforce.
Click here to see our Apprenticeships and other training targeted at upskilling the existing workforce.
Please click here to see our latest Apprenticeship vacancies
An apprenticeship is a collaboration with you, your apprentice and Basingstoke ITEC and will be a positive experience. We are reliable, and our success rates show our high level of commitment.
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
We understand the transition from school and college can be daunting, not just for the young person but also for the parent. We’d like to reassure you that an apprenticeship is a positive route to gain employment in a supported environment

Get in Touch