As an IT Technical Sales Apprentice, you will be a member of a small team with the MD and two other salespersons yet to be hired. You will be predominently working from home, but please make sure that you are able to travel to Basingstoke for workshops when necessary. In order to support you when working from home, you will have regular Zoom meetings with your tutor and you will need to attend workshops at Basingstoke ITEC on a monthly basis.
The position of Apprentice IT Infrastructure Technician requires a talented and enthusiastic apprentice to work under the guidance of an appointed mentor and will consist of spending time with all of the teams working for the company, to gain a full overview of the various departments in line with the apprenticeship requirements.
They will be based in Fleet Hampshire but will expected to travel to customers sites in London.
Working within various teams and with variety of team members
Developing Knowledge & skills under guidance and in line with their studies
Be instrumental in writing technical documentation under guidance and in line with their studies
Identify the strengths and weaknesses of solutions
Identify problems under guidance and contribute towards solutions
Duties will include:
Solving user issues ranging from trivial to complex
Investigating the root of the problem
Acting to resolve technical faults
Providing users with general guidance and assistance
Train to become part of a specialist support team
Duties and responsibilities will include:
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
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