Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Duties will include, but not limited to,

• Answering phones
• Booking appointments
• Saving documents/messages to clients file on Bullseye case management system
• Booking prison visits in person and via video link
• Locating clients via Find a Prisoner
• Scanning documents on to files
• Franking and enveloping post, ready to take to post office
• Keeping the kitchen clean and tidy
• Arranging interpreters for video links or visits
• Making tea and coffee for clients/partners
• Assisting with ongoing matters where clients are bailed to return to a Police Station. This includes chasing officer, sending and typing letters or emails to clients with updates, telephone calls to clients, calling officers, emailing custody and officers. Updating bullseye of new bail date and also billing.
• Archiving files on Bullseye
• Any Ad hoc assistance required by Fee Earners