• Track trends and analysis of social media and the website
• Produce high quality marketing materials
• Represent ITEC at marketing and network events
• Identify improvements to support new business ideas
• Support the Business Development Consultant in the pursuit of new starts
• Visit prospective employers (virtually and occasionally face to face)
• Monitor ITEC email accounts
• Manage ITEC vacancies using AV system
• Maintain an appropriate amount of stationery
• Responsible for the completion and tracking of H&S forms
• Set up new learners on BKSB and maintain reports
• Set up interviews and monitor applications in support of the business developer
• Post social media articles using Instagram, Twitter and Facebook and others as appropriate
• Act as learner representative- collate and report learner feedback
• Collect and collate employer feedback
• Attend career fairs to support the business developer

Duties will include:

• Act as the primary contact for customers
• To ensure we are regularly communicating with clients while exceeding their expectations
• Understanding and resolving faults within SLA
• Triage, manage and aim to resolve incoming data faults whilst escalating to the Data Services team when required
• Maintaining a process driven work environment
• Collating and communicating fault information to ensure quick resolution
• Enabling continuation of service via utilisation of valid-add products
• Co-ordination of internal and external resource

Delivered Social are looking for someone with a passion for creativity, marketing and content creation to help us create digital assets for social media and digital communications.

You will work with a talented and creative team to ensure that we are delivering the best possible visual marketing through images, videos, podcasts, written content and product 360’s. From blogs to competitions – this will be one of the most varied roles you’ll ever have.

Key Responsibilities:

• Produce regular audio/video content for social media platforms, showcasing key messages, product lines and aligning with any digital content we produce
• Taking and editing photos, 360 images and interactive images
• Designing digital assets for websites, social media and email campaigns
• Managing ‘up’ to various heads of dept who’ll be assigning you work to create
• Assist with the creation and execution or new web pages, emails and other digital projects

• To provide basic technical support in line with the school’s ICT technical support service for teaching and learning and school administration
• To assist the Network and Media Manager in developing a culture across the school of care for equipment and resources
• To assist the Network and Media Manager in meeting the high levels of customer service required to support the school
• To check and maintain the school’s ICT resources for safe, effective use by pupils and staff
• To maintain up to date records of all support requests and the subsequent action taken
• To maintain up to date records of hardware and software expenditures via the IT Asset Register
• Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
• Perform routine maintenance tasks and carry out basic safety checks in accordance with Health & Safety guidelines
• Raise awareness among staff, students and other users of Health & Safety procedures
• Update installed hard- and software records; maintain a software library and store original copies of installed applications
• Follow school backup, virus protection and security procedures
• Purchase consumables and maintain stocks following school procedures
• To support the Network and Media Manager in developing and maintaining the Cantell Brand Image
• Participate in training for the range of work undertaken within the School’s Support Team
• Undertake duties to support the range of work undertaken within the School’s Support Team
• To demonstrate a willingness to work flexibly, sometimes outside of normal hours, in response to service demands and School events, as agreed with the Network and Media Manager
• To perform such other tasks as may reasonably be required by the School

The role will include:

• Create and Update policies and procedures for the office
• Data entry
• Updating current documents
• Absence and holiday recording and reporting.
• CRM updating
• Office support (Air Con, Water Machine Services etc.)
• Compliance Management
• Sales Support when required
• Taking notes in meetings
• Assisting the director and CTO
• Chasing of invoices both internal and external
• Thanks Generating Meeting documentation

Vacancy description

Vacancy description

You will have exposure to the following / duties will be:

• Windows/Linux server administration
• VMware would be an advantage
• DNS/DHCP
• RADIUS
• Network Access Control
• Wired & wireless networking

The main manufacturing portfolios that this role will have exposure with, will be the following:

• Infoblox
• Efficient IP
• Bradford Networks / FortiNAC