Vacancies

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Assist technical staff with system upgrades, migrations, implementations, and improvement projects.
• Assist with data collection and analysis to support project decisions.
• Assist with the testing and implementation of new IT systems, applications, and technology.
• Support the day-to-day operation of business systems, applications, servers, networks and software platforms
• Maintain accurate technical documentation, system records, procedures, and user guides
• Assist with testing, scripting, automation, or basic software development tasks where appropriate.
• Develop practical experience of supported Windows environments and gain awareness of macOS, Linux, networking, cloud services and audio-visual technologies used within NDM
• Provide a helpful, professional and customer-focused service to colleagues, seeking guidance when a request is outside your level of knowledge or authority.
• Any additional tasks that fall within your competency as directed
• Participate in and support the public engagement and widening access activities of the Department and the University. This is anticipated to be not more than 2 days per year.
• Undertake mandatory training as required by the University, Division and Department. The specific list of training courses may change from time-to-time, in response to both legal and internal university requirements.

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Act as an initial point of contact for routine IT service tickets and queries relating to computer hardware, software, AV services and online platforms, with support from experienced colleagues.
• Respond to IT incidents, tickets and queries in a helpful and timely manner; resolve straightforward problems using documented procedures and training, and escalate issues that are outside your knowledge or authority.
• Assisting in the creation and upkeep of user-friendly documentation for both end-users and IT colleagues, ensuring they can make the most of our IT services.
• Gaining experience in implementing University policies regarding data protection and responsible computer use.
• Ensuring all inquiries are addressed professionally, promptly, and appropriately.
• Maintaining a pleasant, helpful, and professional attitude when interacting with customers.
• Assist with the setup and induction of new staff, including unpacking equipment, registering assets, imaging and configuring desktop and laptop computers using documented procedures.
• Assist with password resets and account unlocks where authorised and in accordance with security procedures.
• Any additional tasks that fall within your competency as directed
• Participate in and support the public engagement and widening access activities of the Department and the University. This is anticipated to be not more than 2 days per year.
• Undertake mandatory training as required by the University, Division and Department. The specific list of training courses may change from time-to-time, in response to both legal and internal University requirements.

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Updating Lender Portals with Current Position of Applications
• Ensure protection of the lenders charge at Land Registry.
• Chasing outstanding documents with third parties
• Ensuring documents are available for registration.
• Assisting with Land Registry Queries
• Assisting case manager with day to day admin tasks

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Customer Service department :

• Act as a first point of contact for customers, operators and drivers
• Process export bookings and vessel checks
• Liaise with shipping lines and depots regarding container movements
• Manage shared mailboxes and customer portals
• Maintain accurate operational records
• Support transport operators and drivers with administration
• Carry out container checks and booking verification
• Use Microsoft Outlook, Excel and Word to support operations
• Provide general administrative support to the operations team
• A more comprehensive job description will be provided at the beginning of employment