Apprenticeships
for the
Digital Age
How can we help you?
Some employers we work with
Weekly Wage
Exp Duration
What will the apprentice be doing?
- Developing, implementing complete IT Solutions
- Providing first line user support for IT Hardware and Software
- Manage a caseload of service incidents
- Install and support hardware and associated software
- Implement local IT policies and technical controls
- Present a pleasent and helpful professional demeanour with customers
- Contribute to the creation and maintenance of systems and operating procedures
- Contribute to the creation and maintenance of web guidance for users.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Apprenticeship in IT Solutions (Hardware Pathway
- Learning in a supportive environment
- Training is completed on site and remotely
- Training is completed weekly
What is the expected career progression after this apprenticeship?
- Over 80% of our apprentices continue with us in the role they have been trained for after their Apprenticeship and that is just the start of their career.
What will the apprentice be doing?
- Developing, implementing complete IT Solutions
- Providing first line user support for IT Hardware and Software
- Manage a caseload of service incidents
- Install and support hardware and associated software
- Implement local IT policies and technical controls
- Present a pleasent and helpful professional demeanour with customers
- Contribute to the creation and maintenance of systems and operating procedures
- Contribute to the creation and maintenance of web guidance for users.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Apprenticeship in IT Solutions (Hardware Pathway
- Learning in a supportive environment
- Training is completed on site and remotely
- Training is completed weekly
What is the expected career progression after this apprenticeship?
- Over 80% of our apprentices continue with us in the role they have been trained for after their Apprenticeship and that is just the start of their career.
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Weekly Wage
Exp Duration
We work in a hybrid environment. The successful applicant will work from a combination of home and on client site as required. We hold internal meetings from time to time at various local venues.
Some of your responsibilites include but are not limited to:
- Dealing with daily issues that come int via our ticket system,
- Deploying laptops for new starters
- Helping with online configuration of both Microsoft Office365 and Google’s G-Suite.
We deal with supporting our clients on a break/fix contract but also fully outsourced IT, which requires someone flexible to either remotely support, or visit the clients’ site to help deliver this service.
We work in a hybrid environment. The successful applicant will work from a combination of home and on client site as required. We hold internal meetings from time to time at various local venues.
Some of your responsibilites include but are not limited to:
- Dealing with daily issues that come int via our ticket system,
- Deploying laptops for new starters
- Helping with online configuration of both Microsoft Office365 and Google’s G-Suite.
We deal with supporting our clients on a break/fix contract but also fully outsourced IT, which requires someone flexible to either remotely support, or visit the clients’ site to help deliver this service.
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Weekly Wage
Exp Duration
The first 6-months of the job will be focused on using cold data to generate appointments using the company CRM, this will be predominantly by making outbound calls and emails. This will be focused on finding customers with a requirement for either full IT outsourcing, or specific areas (e.g. networking, cyber security) and making an appointment to speak to a senior salesperson in the company.
Depending on the progression of the candidate there will be opportunities after the first 6-months to take on further responsibility. This would include the opportunity to further develop opportunities, take on the role of quoting customers and be involved with other business areas related to sales (such as marketing and supply chain). There will also be opportunities to shadow a senior salesperson and understand the full end to end sales process.
Duties:
- Prospecting via phone and email
- Administration of opportunities and prospects on CRM
- Generating high quality leads and appointments (quality over quantity)
- Identifying suitable businesses to work with and getting to decision makers
- Identity commercially viable/profitable opportunities which will help to grow the business
The first 6-months of the job will be focused on using cold data to generate appointments using the company CRM, this will be predominantly by making outbound calls and emails. This will be focused on finding customers with a requirement for either full IT outsourcing, or specific areas (e.g. networking, cyber security) and making an appointment to speak to a senior salesperson in the company.
Depending on the progression of the candidate there will be opportunities after the first 6-months to take on further responsibility. This would include the opportunity to further develop opportunities, take on the role of quoting customers and be involved with other business areas related to sales (such as marketing and supply chain). There will also be opportunities to shadow a senior salesperson and understand the full end to end sales process.
Duties:
- Prospecting via phone and email
- Administration of opportunities and prospects on CRM
- Generating high quality leads and appointments (quality over quantity)
- Identifying suitable businesses to work with and getting to decision makers
- Identity commercially viable/profitable opportunities which will help to grow the business
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Apprenticeships and other Services
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
Success Stories
We are Immensely proud to have won the ACC 2022 award for sales and marketing apprenticeship provider of the year.
Women’s History Month: Katy Jones
As women’s history month draws to a close, we thought we would share an insight into another one of our female leading trainers at Basingstoke ITEC, Katy Jones.
Women’s History Month: Women In Tech
The month of March every year is used to celebrate the important contributions that women have made throughout history but despite all the leaps and bounds women have made the female workforce is still greatly underappreciated in the tech industry.
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