As an IT Technical Sales Apprentice, you will be a member of a small team with the MD and two other salespersons yet to be hired. You will be predominently working from home, but please make sure that you are able to travel to Basingstoke for workshops when necessary. In order to support you when working from home, you will have regular Zoom meetings with your tutor and you will need to attend workshops at Basingstoke ITEC on a monthly basis.

• Qualify and close new business opportunities for the IT Salesperson Apprenticeship Programme using the Sandler Selling System Methodology
• Design & implement automated lead generation processes for all Programmes including sequence/cadence rules, personalisation, intent & templates using Salesforce & third-party AI and Machine Learning and other technology tools
• Account Manage all apprentices and accounts including Basingstoke ITEC and develop upsell/cross opportunities to sell other Programmes. The MD will be responsible for the overall account and Basingstoke ITEC relationship
• Design & implement automate lead generation processes to keep data 98% accuracy
• 70% new business
• 30% upselling & cross selling of existing accounts after new business won
• 312 minimum outreach attempts per week
• 16 minimum first conversations per week

The position of Apprentice IT Infrastructure Technician requires a talented and enthusiastic apprentice to work under the guidance of an appointed mentor and will consist of spending time with all of the teams working for the company, to gain a full overview of the various departments in line with the apprenticeship requirements.

They will be based in Fleet Hampshire but will expected to travel to customers sites in London.

Tasks include:

Working within various teams and with variety of team members
Developing Knowledge & skills under guidance and in line with their studies
Be instrumental in writing technical documentation under guidance and in line with their studies
Identify the strengths and weaknesses of solutions
Identify problems under guidance and contribute towards solutions

Duties will include:

Solving user issues ranging from trivial to complex
Investigating the root of the problem
Acting to resolve technical faults
Providing users with general guidance and assistance
Train to become part of a specialist support team