Apprenticeships
for the
Digital Age
How can we help you?
Some employers we work with
Weekly Wage
Exp Duration
The programme will give you a variety of skills and prepare you for an apprenticeship. There will be 6 weeks training, followed by a 6 week work placement.
Work placement
We are looking for a group of young people who would like to learn more about different areas of Business, Marketing, IT and Employability.
You will embark on a 6 week training course with us, Basingstoke ITEC. We are based in Basing View, but some of the training sessions will be on Zoom. Following on from your training, you will do a 6 week work placement within a company which specialises in an area of your choice (e.g., IT company). Whilst there is no payment for this course, we will work with you to try and find you an apprenticeship on completion.
Areas of work include:-
Digital and Business Skills:
Digital Marketing
- Social Media
- Master Classes for Facebook and others
- Intro to principles
- Google Analytics
IT Skills
- Networking
- Intro to Digital Support
- Intro into roles in the IT industry
- Intro into coding
- Intro into Cyber
Coaching
- DISC profiling
Employability
If you do not have maths and English GCSE grade C/4, you will work with our tutor to complete your functional skills.
This is an amazing opportunity for someone who wants to get their foot in the door in the world of work, and is hoping to embark on an apprenticeship.
Training to be provided
Digital and Business Skills:
Digital Marketing
- Social Media
- Master Classes for Facebook and others
- Intro to principles
- Perhaps some online content intro to Google Analytics
IT Skills
- Networking
- Intro to Digital Support
- Intro into roles in the IT industry
- Intro into coding
- Intro into Cyber
Coaching
- DISC profiling
Employability
- CV writing
- Interview skills
- maths and English functional skills (if needed)
A traineeship is a course with work experience that gets you ready for work or an apprenticeship. It can last up to 12 months.
You can apply if you’re:
- eligible to work in England
- unemployed and have little or no work experience
- aged 16 to 24 and qualified below Level 4
You’ll get:
- a work experience placement
- help with English and maths (if you need it)
You won’t be paid, but you may be given expenses for things like travel and meals.
The programme will give you a variety of skills and prepare you for an apprenticeship. There will be 6 weeks training, followed by a 6 week work placement.
Work placement
We are looking for a group of young people who would like to learn more about different areas of Business, Marketing, IT and Employability.
You will embark on a 6 week training course with us, Basingstoke ITEC. We are based in Basing View, but some of the training sessions will be on Zoom. Following on from your training, you will do a 6 week work placement within a company which specialises in an area of your choice (e.g., IT company). Whilst there is no payment for this course, we will work with you to try and find you an apprenticeship on completion.
Areas of work include:-
Digital and Business Skills:
Digital Marketing
- Social Media
- Master Classes for Facebook and others
- Intro to principles
- Google Analytics
IT Skills
- Networking
- Intro to Digital Support
- Intro into roles in the IT industry
- Intro into coding
- Intro into Cyber
Coaching
- DISC profiling
Employability
If you do not have maths and English GCSE grade C/4, you will work with our tutor to complete your functional skills.
This is an amazing opportunity for someone who wants to get their foot in the door in the world of work, and is hoping to embark on an apprenticeship.
Training to be provided
Digital and Business Skills:
Digital Marketing
- Social Media
- Master Classes for Facebook and others
- Intro to principles
- Perhaps some online content intro to Google Analytics
IT Skills
- Networking
- Intro to Digital Support
- Intro into roles in the IT industry
- Intro into coding
- Intro into Cyber
Coaching
- DISC profiling
Employability
- CV writing
- Interview skills
- maths and English functional skills (if needed)
A traineeship is a course with work experience that gets you ready for work or an apprenticeship. It can last up to 12 months.
You can apply if you’re:
- eligible to work in England
- unemployed and have little or no work experience
- aged 16 to 24 and qualified below Level 4
You’ll get:
- a work experience placement
- help with English and maths (if you need it)
You won’t be paid, but you may be given expenses for things like travel and meals.
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Weekly Wage
Exp Duration
Year One will involve rotating round four departments within Macmillan Distribution (MDL) and getting involved in many aspects of customer services and commercial development.
The job role will include but not be limited to:
- Answering the phone in an efficient, positive and friendly manner.
- Providing excellent service and support, to agreed standards for our customers and publishers, taking ownership of all queries. To include timely provisions of correct documentation to ensure no extra costs are incurred by MDL or another party.
- Accurate editing and keying of all orders, queries and claims, using editing aids where necessary following all special requirements to the agreed service levels and department standards.
- Providing excellent service and support, to agreed standards for our customers and taking ownership of all queries/problems/issues until resolution.
- Manipulating Excel documentation and converting other document formats to Excel for downloading into Scaleout programme, checking output and editing in Vista System where necessary.
- Using electronic system to download monthly/quarterly EBook sales from EBook vendors/publishers. Update and maintain EBook processing log.
- Effective email management when handling the Inboxes within the team.
- Keeping and filing/documentation and ancillary procedures up to date as required.
- Ensure department scanning is taken daily to appropriate reception for scanning onto file director.
- Resolve and respond to orders, queries and claims promptly, accurately and legibly in line with the department service levels in order to facilitate payment.
- Ensure changes to customers’ accounts are updated with information as and when changes occur in a timely manner.
- Facilitate the continuous improvement of processes carried out within the department and maintaining the related training chapter documents in the training system.
- Assist with PR & social media communications.
- Assist with the resolution of action points arising from Publisher Liaison Meetings, in relation to support and development issues – to agreed service level.
- Assist the team with project work relating to current and future development, liaising at all levels, and see through to completion.
Year One will involve rotating round four departments within Macmillan Distribution (MDL) and getting involved in many aspects of customer services and commercial development.
The job role will include but not be limited to:
- Answering the phone in an efficient, positive and friendly manner.
- Providing excellent service and support, to agreed standards for our customers and publishers, taking ownership of all queries. To include timely provisions of correct documentation to ensure no extra costs are incurred by MDL or another party.
- Accurate editing and keying of all orders, queries and claims, using editing aids where necessary following all special requirements to the agreed service levels and department standards.
- Providing excellent service and support, to agreed standards for our customers and taking ownership of all queries/problems/issues until resolution.
- Manipulating Excel documentation and converting other document formats to Excel for downloading into Scaleout programme, checking output and editing in Vista System where necessary.
- Using electronic system to download monthly/quarterly EBook sales from EBook vendors/publishers. Update and maintain EBook processing log.
- Effective email management when handling the Inboxes within the team.
- Keeping and filing/documentation and ancillary procedures up to date as required.
- Ensure department scanning is taken daily to appropriate reception for scanning onto file director.
- Resolve and respond to orders, queries and claims promptly, accurately and legibly in line with the department service levels in order to facilitate payment.
- Ensure changes to customers’ accounts are updated with information as and when changes occur in a timely manner.
- Facilitate the continuous improvement of processes carried out within the department and maintaining the related training chapter documents in the training system.
- Assist with PR & social media communications.
- Assist with the resolution of action points arising from Publisher Liaison Meetings, in relation to support and development issues – to agreed service level.
- Assist the team with project work relating to current and future development, liaising at all levels, and see through to completion.
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Weekly Wage
Exp Duration
When you start an apprenticeship at KHIPU, you’re right at the beginning of an exciting career in one of the fastest growing technology sectors. You’ll be a valuable member of our team as soon as you join, learning on the job and making a vital contribution supporting our customers from day one. We will provide the training to ensure you have every opportunity to succeed so, if you have the aptitude and a “can-do” attitude, there really are no limits!
RESPONSIBILITIES
- · Provide quality customer service, both verbal and written
- · Effectively communicate project progress to customers and internal stakeholders
- · Become proficient in the technologies assigned to you e.g. simulated phishing attacks and vulnerability
- assessment scans – comprehensive training will be provided
- · Ensure documentation is kept up to date, data is recorded accurately and reported on as required
- · Work effectively as part of a team and autonomously when needed
- · Be accountable and responsible for your actions and career path
When you start an apprenticeship at KHIPU, you’re right at the beginning of an exciting career in one of the fastest growing technology sectors. You’ll be a valuable member of our team as soon as you join, learning on the job and making a vital contribution supporting our customers from day one. We will provide the training to ensure you have every opportunity to succeed so, if you have the aptitude and a “can-do” attitude, there really are no limits!
RESPONSIBILITIES
- · Provide quality customer service, both verbal and written
- · Effectively communicate project progress to customers and internal stakeholders
- · Become proficient in the technologies assigned to you e.g. simulated phishing attacks and vulnerability
- assessment scans – comprehensive training will be provided
- · Ensure documentation is kept up to date, data is recorded accurately and reported on as required
- · Work effectively as part of a team and autonomously when needed
- · Be accountable and responsible for your actions and career path
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Apprenticeships and other Services
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
Success Stories
We are Immensely proud to have won the ACC 2022 award for sales and marketing apprenticeship provider of the year.
Women’s History Month: Katy Jones
As women’s history month draws to a close, we thought we would share an insight into another one of our female leading trainers at Basingstoke ITEC, Katy Jones.
Women’s History Month: Women In Tech
The month of March every year is used to celebrate the important contributions that women have made throughout history but despite all the leaps and bounds women have made the female workforce is still greatly underappreciated in the tech industry.
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