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Who we work with

You will be joining the Service Assurance Team who are responsible for triaging, supporting and resolving customer facing issues.

Weekly Wage

£346.15

Exp Duration

18 months

Duties will include:

  • Act as the primary contact for customers
  • To ensure we are regularly communicating with clients while exceeding their expectations
  • Understanding and resolving faults within SLA
  • Triage, manage and aim to resolve incoming data faults whilst escalating to the Data Services team when required
  • Maintaining a process driven work environment
  • Collating and communicating fault information to ensure quick resolution
  • Enabling continuation of service via utilisation of valid-add products
  • Co-ordination of internal and external resource
Basingstoke, RG25 2AD

Duties will include:

  • Act as the primary contact for customers
  • To ensure we are regularly communicating with clients while exceeding their expectations
  • Understanding and resolving faults within SLA
  • Triage, manage and aim to resolve incoming data faults whilst escalating to the Data Services team when required
  • Maintaining a process driven work environment
  • Collating and communicating fault information to ensure quick resolution
  • Enabling continuation of service via utilisation of valid-add products
  • Co-ordination of internal and external resource

Weekly Wage

£346.15

Exp Duration

18 months

Working Week

37.5 hours a week, Mon - Fri

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE Grade 4/C, or equivalent is desirable.
You will work with a talented and creative team to ensure that we are delivering the best possible visual marketing.

Weekly Wage

£230.76

Exp Duration

18 month

Delivered Social are looking for someone with a passion for creativity, marketing and content creation to help us create digital assets for social media and digital communications.

You will work with a talented and creative team to ensure that we are delivering the best possible visual marketing through images, videos, podcasts, written content and product 360’s. From blogs to competitions – this will be one of the most varied roles you’ll ever have.

Key Responsibilities:

  • Produce regular audio/video content for social media platforms, showcasing key messages, product lines and aligning with any digital content we produce
  • Taking and editing photos, 360 images and interactive images
  • Designing digital assets for websites, social media and email campaigns
  • Managing ‘up’ to various heads of dept who’ll be assigning you work to create
  • Assist with the creation and execution or new web pages, emails and other digital projects
Guildford

Delivered Social are looking for someone with a passion for creativity, marketing and content creation to help us create digital assets for social media and digital communications.

You will work with a talented and creative team to ensure that we are delivering the best possible visual marketing through images, videos, podcasts, written content and product 360’s. From blogs to competitions – this will be one of the most varied roles you’ll ever have.

Key Responsibilities:

  • Produce regular audio/video content for social media platforms, showcasing key messages, product lines and aligning with any digital content we produce
  • Taking and editing photos, 360 images and interactive images
  • Designing digital assets for websites, social media and email campaigns
  • Managing ‘up’ to various heads of dept who’ll be assigning you work to create
  • Assist with the creation and execution or new web pages, emails and other digital projects

Weekly Wage

£230.76

Exp Duration

18 month

Working Week

Monday - Friday. Hours TBC. Total hours per week: 40.00

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE grade 4/C or equivalent and above is desirable.
Southampton
Cantell Comprehensive School are looking for an IT apprentice as a member of the schools technical support staff.

Weekly Wage

£277.50

Exp Duration

18 months
  • To provide basic technical support in line with the school’s ICT technical support service for teaching and learning and school administration
  • To assist the Network and Media Manager in developing a culture across the school of care for equipment and resources
  • To assist the Network and Media Manager in meeting the high levels of customer service required to support the school
  • To check and maintain the school’s ICT resources for safe, effective use by pupils and staff
  • To maintain up to date records of all support requests and the subsequent action taken
  • To maintain up to date records of hardware and software expenditures via the IT Asset Register
  • Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
  • Perform routine maintenance tasks and carry out basic safety checks in accordance with Health & Safety guidelines
  • Raise awareness among staff, students and other users of Health & Safety procedures
  • Update installed hard- and software records; maintain a software library and store original copies of installed applications
  • Follow school backup, virus protection and security procedures
  • Purchase consumables and maintain stocks following school procedures
  • To support the Network and Media Manager in developing and maintaining the Cantell Brand Image
  • Participate in training for the range of work undertaken within the School’s Support Team
  • Undertake duties to support the range of work undertaken within the School’s Support Team
  • To demonstrate a willingness to work flexibly, sometimes outside of normal hours, in response to service demands and School events, as agreed with the Network and Media Manager
  • To perform such other tasks as may reasonably be required by the School
Southampton
  • To provide basic technical support in line with the school’s ICT technical support service for teaching and learning and school administration
  • To assist the Network and Media Manager in developing a culture across the school of care for equipment and resources
  • To assist the Network and Media Manager in meeting the high levels of customer service required to support the school
  • To check and maintain the school’s ICT resources for safe, effective use by pupils and staff
  • To maintain up to date records of all support requests and the subsequent action taken
  • To maintain up to date records of hardware and software expenditures via the IT Asset Register
  • Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
  • Perform routine maintenance tasks and carry out basic safety checks in accordance with Health & Safety guidelines
  • Raise awareness among staff, students and other users of Health & Safety procedures
  • Update installed hard- and software records; maintain a software library and store original copies of installed applications
  • Follow school backup, virus protection and security procedures
  • Purchase consumables and maintain stocks following school procedures
  • To support the Network and Media Manager in developing and maintaining the Cantell Brand Image
  • Participate in training for the range of work undertaken within the School’s Support Team
  • Undertake duties to support the range of work undertaken within the School’s Support Team
  • To demonstrate a willingness to work flexibly, sometimes outside of normal hours, in response to service demands and School events, as agreed with the Network and Media Manager
  • To perform such other tasks as may reasonably be required by the School

Weekly Wage

£277.50

Exp Duration

18 months

Working Week

Shifts TBA Total hours per week: 37.00

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE or equivalent grade 4/C in maths and English is desirable.

Apprenticeships and other Services

An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.

Success Stories

A massive well done
to Tim and Luke at Freestyle IT for
completing their
#apprenticeships
!
Keep up the great work

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