This program is ideal for individuals who provide technical assistance to both internal and external customers, ensuring that they can effectively utilise technology to carry out their jobs. With an emphasis on using cutting-edge tools to diagnose and troubleshoot non-routine problems, this program will equip you with the skills you need to support your organisation’s productivity and success.
You’ll be trained to diagnose and solve ICT problems using the latest troubleshooting tools and methodologies, interpreting technical specifications and applying the necessary security policies to ensure the safety of your organisation’s information. Throughout the program, you’ll learn how to communicate effectively with stakeholders at all levels, keeping them informed of progress and managing expectations. You’ll also develop your testing methodologies to ensure the proper functioning of hardware, software, and cabling assets.
But that’s not all – with three distinct pathways, you’ll have the opportunity to specialise in either Network Technician, Support Technician, or Digital Communications Technician. Each pathway offers unique challenges and opportunities for growth, from completing cabling tasks to maintaining computer systems and telecommunications networks.
As an Information Communications Technician, you’ll play a crucial role in maintaining your organisation’s productivity, ensuring that systems are up and running smoothly, and addressing any issues that arise.
Fill out the form to register your interest in our Apprenticeship program, and we will contact you when a vacancies occurs. Additionally if you’re an employer and interested in recruiting an apprentice, please fill this out and we will contact you with next steps.
Click here to compare our ICT, DST, and IT Solutions Apprenticeships and find the right fit for you!
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