With Digital Support Technician Level 3

Level 3
Suitable for: Those that want to work in organisations who are increasing applying digital technologies across all their business functions to maximise productivity.
You can work as a Digital Applications Technician where they help their organisation and its internal users to maximise the use of digital technologies and adapt to and exploit changes in technology to maximise productivity and ensure effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectives, Digital Service or support Technicians support external customers and clients of their organisation though a wide variety of digital channels, to help them access and receive services, to coach and support them in their use of the digital systems; to support them to complete and submit information remotely and to diagnose and resolve their problems they often interact with a wide variety of internal or external users of digital systems, through digital channels, by phone and/or face to face

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An apprenticeship is a collaboration with you, your apprentice and Basingstoke ITEC and will be a positive experience. We are reliable, and our success rates show our high level of commitment.
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
We understand the transition from school and college can be daunting, not just for the young person but also for the parent. We’d like to reassure you that an apprenticeship is a positive route to gain employment in a supported environment

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