You can work as a Digital Applications Technician where they help their organisation and its internal users to maximise the use of digital technologies and adapt to and exploit changes in technology to maximise productivity and ensure effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectives, Digital Service or support Technicians support external customers and clients of their organisation though a wide variety of digital channels, to help them access and receive services, to coach and support them in their use of the digital systems; to support them to complete and submit information remotely and to diagnose and resolve their problems they often interact with a wide variety of internal or external users of digital systems, through digital channels, by phone and/or face to face